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Labour MP calls for probe into Centrica over failed insurance cover following strike action

LABOUR MP Navendu Mishra has called for a financial investigation into British Gas owner Centrica for failing to honour customers’ insurance cover following strike action. 

Today the Stockport MP called on the Financial Conduct Authority to launch a probe after provoking a strike that has left its HomeCare customers without cover. 

A high number of households have been disrupted by the dispute so far — the GMB union understands that those waiting for service number more than 100,000. 

The disruption occurred after more than 7,000 British Gas workers staged a series of five-day strikes against plans to fire and rehire them on less pay.

Mr Mishra said: “I am deeply concerned by the dangerous precedent being set by Centrica as an insurance provider engineering an employment situation which results in the cover that customers purchased in good faith not being honoured.”

A British Gas spokesman said: “We will still be attending all essential and vulnerable customer appointments to keep homes warm and working. 

“We will also catch up other appointments like annual services quickly and within contract periods so our customers are still getting the benefits of their policy.”

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