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Non-office workers feel undervalued, overworked and stressed, new study finds

WORKERS who are not based in offices feel undervalued, overworked and stressed, according to a new survey.

A study of 1,500 British workers, ranging from care managers, lorry drivers and supermarket cashiers to warehouse operatives and restaurant staff, reinforces the warnings of trade unions about understaffing, high pressure, stressful working and a lack of appreciation.

Online management software provider Quinyx reports that 55 per cent of the 1,500 respondents to its State of the Deskless Workforce survey had attended work while sick because they could not afford to stay at home.

Just over half said the firm they work for is understaffed, and 83 per cent of these said this has led to a more stressful work environment.

A third of the workers do not feel valued by their employer and, for about 60 per cent, this is because they believe they are seen as a temporary or disposable resource.

Toma Pagojute of Quinyx said: “This report is an SOS signal from the deskless workforce.

“They are telling us they feel sidelined and that they need flexibility, improved dialogue with managers and control over their schedules so they can achieve the work-life balance and job satisfaction that they so deserve.”


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