You can read 19 more articles this month
A BAILIFF regulator should be introduced as people are being put off lodging complaints by a complicated and frustrated system, Citizens Advice said today.
Nearly three-quarters (72 per cent) of people who experience a bailiff breaking the rules do not complain at all, according to its report covering England and Wales.
The advice service said there has been a 24 per cent rise in people coming to them with bailiff problems since 2014.
In the past year, Citizens Advice said it has helped 41,000 people with 90,000 bailiff issues, and the bailiff pages on its website were visited more than 140,000 times.
Interviews with advisers found that people do not complain because it is unclear how to do so, the pressure of bailiff enforcement action puts people off complaining and there is a lack of faith in the process.
Citizens Advice said that a reliance on self-regulation and court-based enforcement makes it hard for people to complain.
Gillian Guy, chief executive of Citizens Advice, also called for an independent complaints process.
You can’t buy a revolution, but you can help the only daily paper in Britain that’s fighting for one by joining the 501 club.
Just £5 a month gives you the opportunity to win one of 17 prizes, from £25 to the £501 jackpot.
By becoming a 501 Club member you are helping the Morning Star cover its printing, distribution and staff costs — help keep our paper thriving by joining!
You can’t buy a revolution, but you can help the only daily paper in Britain that’s fighting for one by become a member of the People’s Printing Press Society.
The Morning Star is a readers’ co-operative, which means you can become an owner of the paper too by buying shares in the society.
Shares are £1 each — though unlike capitalist firms, each shareholder has an equal say. Money from shares contributes directly to keep our paper thriving.
Some union branches have taken out shares of over £500 and individuals over £100.
You can’t buy a revolution, but you can help the only daily paper in Britain that’s fighting for one by donating to the Fighting Fund.
The Morning Star is unique, as a lone socialist voice in a sea of corporate media. We offer a platform for those who would otherwise never be listened to, coverage of stories that would otherwise be buried.
The rich don’t like us, and they don’t advertise with us, so we rely on you, our readers and friends. With a regular donation to our monthly Fighting Fund, we can continue to thumb our noses at the fat cats and tell truth to power.
Donate today and make a regular contribution.