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Government again denies the need for tougher laws to protect shopworkers, says Usdaw

THE government has been accused of betraying front-line retail workers by refusing to introduce legislation which would make abuse and violence against them a special offence.

Trade union Usdaw has reported increasing instances of abuse and violence against shop workers.

The union’s most recent figures revealed that 88 per cent have experienced verbal abuse, 61 per cent have been threatened by a customer, and 9 per cent have been assaulted.

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