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Renters could miss out on energy bill support while landlords pocket the money

MORE than half a million people could miss out on energy bill support because their landlords might pocket the money, Citizens Advice warned today.

The advice body said that about 585,000 private renters may not get the promised government support to cut energy bills during the soaring cost-of-living crisis.

They are locked out of the £150 warm home discount and may not see the £400 energy grant that the government has promised from October.

Only people who pay their energy suppliers directly will receive the £400 help. The landlords will get the money, but there is no legal requirement for them to pass it on to their tenants.

There is also no guidance on how landlords should manage this fairly.

“With the price of energy at a record high, it’s vital that government support reaches the people it’s intended for,” said Citizens Advice chief executive Dame Clare Moriarty.

“We’re worried that many tenants are falling through the cracks, putting them at risk of missing out on money to help them with soaring bills.

“Renters must be able to take control of their energy payments if they want to, so they can get all the support they need.

“The government should also bring forward clear guidance for landlords to make sure tenants don’t miss out on the upcoming £400 energy grant.”

Citizens Advice said that its advisers had spoken to one man who had less than £10 left on his electricity sub-meter and could not access the Warm Home Discount because he was not named as a billpayer.

Those on low incomes, young people and people of colour are more likely to be affected, Citizens Advice said.

Energy bills shot up from the beginning of April when the price cap on bills was increased by 54 per cent for the average household.


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