RETAIL WORKERS are facing new levels of abuse for telling shoppers they should be wearing face masks or observing social distancing in stores.
Their union revealed today that telling customers to observe regulations is now the biggest single trigger for abuse in the sector — more than challenging shoplifters or underage people trying to buy alcohol or tobacco.
Usdaw carried out a survey of more than 2,000 shop workers and found that incidents of abuse, assaults and threats have more than doubled during the pandemic.
EDDIE DEMPSEY explains why the RMT is calling for urgent action against assaults on staff and passengers on our public transport system
Incoming Usdaw general secretary JOANNE THOMAS talks to Ben Chacko about workers’ rights, Labour and how to arrest the decline of the high street


