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The fight for a fair deal at TGI Friday's – and elsewhere
Unite activist LAUREN TOWNSEND tells Ben Chacko what inspired her to start fighting back
Lauren Townsend (centre) on a TGI Friday's tips dispute protest

“I WASN’T involved in this world before January. Now I’m very involved.”

This month’s Trades Union Congress saw repeated calls for a transformation of the world of work as ordinary people start to fight back against a broken system.

And few people are fighting back harder than Lauren Townsend.

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