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London Underground customer service managers to strike in dispute over terms and conditions

STRIKE action by customer service managers at London Underground is to go ahead after talks failed to resolve a dispute over terms and conditions.

Members of the TSSA will walk out on tomorrow and Thursday.

The union said its members are concerned about potential changes to their terms and conditions, job role and location.

TSSA general secretary Maryam Eslamdoust said: “Our customer service manager members are united and determined to take strike action this week in defence of their terms and conditions.

“This strike could have been avoided if London Underground had negotiated with us in good faith. 

"Instead, we have been left in a position where London Underground is still unable to explain the impact of its ‘stations changes’ proposals.

“We cannot allow the continued threats to our members' roles, locations, terms and conditions to stand unchallenged."

Transport for London was contacted for comment.

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