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Outsourcing Capita for NHS office tasks my have ‘put patients at risk,’ MPs warn

THE “shambolic” outsourcing of NHS back-office tasks to Capita may have “put patients at risk of serious harm,” MPs warned today.

The Commons public accounts committee (PAC) released a scathing report on NHS England’s decision to hand Capita a seven-year contract for primary care support services that was meant to reduce costs by 35 per cent. 

But because of the disruption, thousands of GPs, dentists and opticians were delayed in treating patients.

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