EMPLOYERS have joined trade union calls to be kind to retail and hospitality workers this Christmas.
The plea comes after a recent survey conducted by shopworkers’ union Usdaw showed that as many as 65 per cent of retail workers had faced verbal abuse and a staggering 42 per cent had been threatened by a customer over the last year.
The union’s calls for customers to respect workers this Christmas have now been echoed by employers organisations amid fears that stressed shoppers could vent their frustrations on hard-pressed staff.
EDDIE DEMPSEY explains why the RMT is calling for urgent action against assaults on staff and passengers on our public transport system
The visa system traps workers with abusive employers, creating a vulnerable workforce scared to complain for fear of deportation — that is why we’re campaigning for a ‘common sponsorship’ model instead, writes FAVOUR DAVIDKING
Incoming Usdaw general secretary JOANNE THOMAS talks to Ben Chacko about workers’ rights, Labour and how to arrest the decline of the high street


