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Unions call for respect and kindness to retail workers this Christmas

EMPLOYERS have joined trade union calls to be kind to retail and hospitality workers this Christmas.

The plea comes after a recent survey conducted by shopworkers’ union Usdaw showed that as many as 65 per cent of retail workers had faced verbal abuse and a staggering 42 per cent had been threatened by a customer over the last year.

The union’s calls for customers to respect workers this Christmas have now been echoed by employers organisations amid fears that stressed shoppers could vent their frustrations on hard-pressed staff.

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