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Plans to close train ticket offices delayed amid fierce public backlash
Rail, Maritime and Transport (RMT) union general secretary Mick Lynch speaking at a rally against ticket office closures outside King's Cross station, in London, July 13, 2023.

RAIL bosses were forced to extend their public consultation on mass ticket office closures today for another three weeks, following a fierce public backlash.

Unions and passenger groups welcomed the announcement by the Rail Delivery Group chief executive Jacqueline Starr that “train companies have listened to feedback” and are shifting the deadline to September 1.

The RMT and Aslef unions have warned that the plan will lead to the closure of more than 1,000 ticket offices with the loss of 2,300 station staff. 

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