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RETAIL workers and employers came together today to work on tackling growing violence, threats and abuse against shop staff.
Retail union Usdaw launched its annual Respect for Shopworkers Week by hosting a summit in London involving retailers and employers’ organisations.
New figures from an Usdaw survey showed worsening problems in the last 12 months, including 71 per cent of shop staff receiving verbal abuse, 48 per cent being threatened by a customer and 5 per cent suffering assault.
EDDIE DEMPSEY explains why the RMT is calling for urgent action against assaults on staff and passengers on our public transport system
Incoming Usdaw general secretary JOANNE THOMAS talks to Ben Chacko about workers’ rights, Labour and how to arrest the decline of the high street
