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VIOLENCE and abuse towards shopworkers is endemic and has worsened during the Covid-19 pandemic, Usdaw warned MPs today.
The retail union’s head of research and economics Joanne Cairns told the Commons home affairs committee that the issue is a major concern and that fresh legislation is needed to protect staff.
The latest Usdaw survey of 2,700 retail workers found that over the past year 88 per cent have been verbally abused and nearly one in 10 (9 per cent) have been physically assaulted.
EDDIE DEMPSEY explains why the RMT is calling for urgent action against assaults on staff and passengers on our public transport system
Incoming Usdaw general secretary JOANNE THOMAS talks to Ben Chacko about workers’ rights, Labour and how to arrest the decline of the high street
