Skip to main content
Eye-scanners for alcohol age-verification rejected by Usdaw delegates
Alcohol for sale in an Edinburgh off-licence shop

THE severe M&S cyber attack shows why biometric eye-scanners should not be rolled out in shops and airports, Usdaw’s annual conference heard today.

Proposals to allow police, Border Force and shopworkers to use iris ID scanners could tackle benefit fraud, save police time and prevent assaults on shop staff when customers are required to verify their age, the conference in Blackpool was told.

The motion was overwhelmingly rejected by delegates after Usdaw deputy general secretary Dave McCrossen said the data protection watchdog had already banned employers from using this type of information as part of their employee records.

He said: “If properly regulated, there are situations where biometric technology can be helpful in our everyday lives. 

“However, there are also situations where the recording of, and storing of, biometric information can pose a significant risk to our identity.

“You think of hacks that have happened recent days with M&S … which show you the high risks.

“These risks have been deemed to be so great that recently, the information commissioner has stopped a number of employers from using this type of information as part of their employee records.”

Mr McCrossen highlighted how biometric data holds distinctive characteristics that can always be traced back to the individual.

“If biometric data gets stolen, it isn’t simply a case of ordering a new bank card, or changing account details — you simply cannot change your fingerprint or your unique eye pattern,” he said.

“Equally, there’s a significant question of cost.”

The debate took place as a M&S insider revealed it could be “months” before the retailer fully recovers from the attack. 

Hackers have been holding the high-street brand to ransom for more than a week now, forcing it to suspend online orders and halt recruitment.

The 95th Anniversary Appeal
Support the Morning Star
You have reached the free limit.
Subscribe to continue reading.
Similar stories
A Eurostar e320 high-speed train heading towards France through Ashford in Kent
International Women’s Day 2026 / 7 March 2026
7 March 2026

Sexual harassment on Britain’s railways is rising sharply, according to the British Transport Police, yet too many women still feel reporting is futile. LYNNE WALSH asks why the burden of safety all too often remains on women themselves

SEEKING SOLIDARITY: Paul W Fleming is looking for support from the rest of the labour movement in fighting exploitative practices by Big Tech
TUC Congress 2025 / 9 September 2025
9 September 2025

PAUL W FLEMING is unequivocal that Labour’s unpreparedness and resulting ambiguity on copyright in the creative industries has to be reined in with policies that will reverse the growing abuse by Big Tech AI

Joanne Thomas campaigning for safe shopwork
Durham Miners’ Gala 2025 / 12 July 2025
12 July 2025

Incoming Usdaw general secretary JOANNE THOMAS talks to Ben Chacko about workers’ rights, Labour and how to arrest the decline of the high street