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RMT demands action on ticket office cuts and chronic understaffing
London Mayor Sadiq Khan travels on a Jubilee Line tube train to Bond Street underground station, central London, January 19, 2024

THE RMT rail union has demanded an end to ticket office cuts and chronic understaffing on the London Overground.

Arriva Rail London, which runs the Overground service, has slashed ticket office hours and removed Oyster services, a move that has left passengers, particularly the most vulnerable, with limited support. 

Today RMT general secretary Mick Lynch said: “Staff shortages and the removal of key services can put passengers at risk, especially those who rely on face-to-face assistance.

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